The following are a range of general points regularly discussed with customers.
You do not need a driving licence for a mobility scooter.
Mobility scooter users do not legally need to be insured, but we would recommend it.
The larger and faster mobility scooters must be registered with the DVLA and should have a tax disc (which does not cost anything). A number for a number plate is issued, but a number plate does not need to be fitted to the scooter.
Scooters with the correct lights can travel on the road. Scooters without road-legal lighting can travel on the road where there is no alternative such as a pavement.
The actual range of a mobility scooter varies enormously from the advertised figures depending on all sorts of issues relating for example to the size, type and age of the batteries; terrain; tyre condition; load; weather conditions and so on. As with any vehicle, fuel consumption can vary widely from moment to moment.
We recommend that a scooter is serviced every year. Some insurance companies will not pay out on an insurance claim without proof that the scooter has been serviced annually.
Scooters like to be used. If left unused, things can seize up.
Being electronic, they don't like getting wetter than can be helped. They like to be protected from the rain, but equally we sometimes see problems generated by condensation, frost and driving through snow and water. Inadequately protected scooters being transported on trailers and similar can be highly vulnerable to water damage.
New scooters come with a warranty. The warranty covers for components which have a manufacturing fault and for factory mis-assembly. Warranty does not cover mis-use, breakages, accident damage and similar subsequent to delivery. Mechanical or electrical failure through lack of maintenance, over-loading, water damage and so on is not covered by the warranty.
We regularly have to deal with punctures where it is obvious that low tyre pressures have been the primary contributory cause. To considerably reduce the risk of getting a puncture, maintain tyre pressures at the recommended level.