Terms and Conditions (T&Cs) and other Customer Policies Business to Consumer (Individuals) T&Cs for the Provision of Goods T&Cs for the Provision of Services Used Equipment Warranty New Powered Wheelchair and Scooter Equipment Warranty Add-on. Loyalty Discount T&Cs Business to Business T&Cs for the Provision of Goods T&Cs for the Provision of Services Generic Customer Complaints Policy Delivery, Returns and Cancellations Policy